Apprentice Receptionist with Pitman Training
Pitman Training, 2nd floor, Castle House, 1-7 Castle Street, Cardiff. CF10 1BS
This exciting opportunity has arisen to join our growing team in Cardiff. Pitman Training provides private, funded, and corporate training to a range of customers across the city and South Wales region.
We are looking for an enthusiastic, forward thinking and creative individual who amongst other duties will excel at:
Daily duties:
· Welcoming visitors to our learning centre and directing them accordingly providing a positive impression of the company.
· Managing learner schedules
· Updating and tracking learner progress
· Administration duties as required
· Assisting with the maintenance of IT equipment
·Answering telephone calls and ensuring enquiries are dealt with in a courteous and timely manner and take messages as appropriate.
· Booking appointments
· Setting up exams
· Submitting exams for marking
· Invigilating exams
· Supporting learners
· Any other reasonable duties as required
Desirable personal qualities:
- Good communication skills
- Good IT skills
- Well-presented and polite
- Able to work as part of a team and be able to communicate with colleagues at all levels
- Able to work under pressure and use initiative
- Reliable with a good work ethic
- Adaptable and flexible in approach
Additional Information
Pitman Training is one of the country’s best-established training companies with a network of over 70 offices throughout the UK.
Pitman Training is a leading provider of office skills training specialising in such courses as executive PA diplomas, accounting qualifications, social media and marketing diplomas along with single courses aimed at developing employee skills in the workplace.
The successful applicant for this role will have the opportunity not only to gain a level 2 qualification in customer service but also to study Pitman training courses and gain further skills and qualifications to enable them to perform in their role and to strengthen their CV.
Qualifications required:
Good standard of general education. Maths and English GCSE grade C or equivalent is preferable.
Welsh language requirements:
None
Apprenticeship course:
Level 2 Apprenticeship in Customer Service or Level 2 Apprenticeship in Business and Administration
Pay:
National apprenticeship wage starting at £7.50 per hour
Hours:
Full time 36.5 hours per week Mon – Thurs 9.00 – 5.00, Fri 9.00 – 4.00
14 month fixed term contract for duration of apprenticeship.
Interview arrangements:
Face to face or teams interview interview at Pitman Training, or Teazms interview m
Apply:
Please send a covering email and your CV to
Situated in the heart of Cardiff’s City Centre, opposite the historical Cardiff Castle, our training centre is easy to locate and offers a warm friendly and relaxed atmosphere. At Pitman Training Cardiff we help boost people’s confidence, help them learn new skills and make individuals more effective in the workplace.
Recommendation for Pitman Training from their previous apprentice…
“As an apprentice at Pitman Cardiff, I have had the opportunity to work and learn in a very supportive environment. The team here will really help you along in learning how to do all various jobs you will do at Pitman. Everyday you get to do something a bit different, whether it’s dealing with enquiries, invigilating an exam or greeting customers. You will also have free access to courses to diversify your skill set further. The students here are lovely and are always great to chat to, you really get to know who you are working with. Overall, I’ve really valued my time as an apprentice at Pitman, the things I’ve got to learn and the people I’ve met.”
